It is strongly advised that the concern/problem should first be taken up directly with the concerned member of KSE. It is prudent to act promptly. If the Member fails to redress complainant’s grievance then the investor may lodge a proper complaint supported by documentary evidences to the Karachi Stock Exchange addressed to its Managing Director. The time required to resolve a dispute varies with the nature and complexity of each case and the availability of documentary evidences.
In order to enable KSE to act upon a complaint expeditiously and for quick follow-up, the complaint should necessarily contain all available information for contact purpose, such as complete postal address, telephone No, fax No., mobile No., e-mail. In addition, full details of the complaint be provided by filling the Complaint Form with all required supporting documents and annexures as mentioned in such form.
